# Dropbox Sign (HelloSign)

:::tip Available
This integration is available in Frihet. Configure it in **Settings → Integrations → Dropbox Sign**.
:::

Connect your Dropbox Sign (formerly HelloSign) account to Frihet to manage your electronic signatures from your ERP. Dropbox Sign offers a simple interface for sending documents for signature, and with this integration, you can check the status of all your signature requests directly from Frihet.

## What is it for?

- **List signature requests** — Check all your Dropbox Sign signature requests from Frihet with their updated status
- **Status tracking** — View whether each request is pending, signed, rejected, or expired
- **Centralized visibility** — No need to switch between Dropbox Sign and Frihet to know the status of your documents
- **Unified workflow** — Complement Frihet's invoicing with signature tracking for your contracts and agreements

## Requirements

- Active account on [Dropbox Sign](https://sign.dropbox.com) (formerly HelloSign)
- Frihet Pro or Premium Plan
- Dropbox Sign API Key

## How to connect

### Step 1: Get your API Key in Dropbox Sign

1. Log in to [app.hellosign.com](https://app.hellosign.com) or [sign.dropbox.com](https://sign.dropbox.com)
2. Go to **Settings** (Configuration)
3. Navigate to **Integrations** or **API**
4. Find your **API Key** in the developer section
5. If you don't have one, generate a new API key
6. Copy the **API Key**

:::info Authentication
Dropbox Sign uses Basic Auth for its API. Frihet sends your API Key as the username (with an empty password). You don't need to configure anything additional — Frihet manages this automatically.
:::

### Step 2: Configure in Frihet

1. In Frihet, go to **Settings → Integrations**
2. Find **Dropbox Sign** (or HelloSign) and click on the card
3. Paste your **API Key** in the corresponding field
4. Click on **Test connection** to verify
5. If the connection is successful, click on **Save**

## How it works

Frihet connects to the Dropbox Sign API using your API Key with Basic authentication (the API Key is sent as the username, without a password). When you query your signature requests, Frihet gets the updated list from Dropbox Sign with the status of each one.

Similar to PandaDoc, this integration does not import data into Frihet (it does not create clients or expenses). It is a signature tracking tool that complements your invoicing and and documentation workflow.

### Information available per request

| Data | Description |
|------|-------------|
| Document title | Name of the document sent for signature |
| Status | Pending, signed, rejected, expired |
| Signatories | List of people who need to sign |
| Creation date | When the request was created |
| Signature date | When the signature was completed (if applicable) |

## Use cases

### Agency with service contracts

You send contracts to your clients via Dropbox Sign. From Frihet, you can see at a glance which contracts are signed and which are still pending, and create invoices for projects with signed contracts.

### Freelancer with non-disclosure agreements

Before starting a project, you send an NDA to your client via Dropbox Sign. From Frihet, you check if it has been signed, and once it is, you proceed to create the project's first invoice.

### Company with legal documentation

You manage multiple documents that require signatures (contracts, addendums, agreements). In Frihet, you have a centralized dashboard where you can check the status of each request without opening another application.

## Troubleshooting

### Connection error

- Verify that the API Key is correct
- Check that your Dropbox Sign plan includes API access (free plans may have limitations)
- If you generated a new API Key, the previous one is invalidated — update it in Frihet

### Signature requests not displayed

- Make sure you have signature requests created in Dropbox Sign
- Deleted or archived requests may not appear
- Verify that the API Key belongs to the correct account

### Outdated status

- Frihet queries the status in real time from the Dropbox Sign API
- If the status does not update, check the connection (there may be a temporary issue with the Dropbox Sign API)
- Try disconnecting and reconnecting the integration if the issue persists

## Next steps

- [Connect PandaDoc as a signature alternative with document creation](./pandadoc)
- [Manage your invoices in Frihet](../facturacion/facturas)
- [Create quotes in Frihet](../facturacion/presupuestos)