Client portal with custom domain
With your own domain, your clients reach the portal under an address of your firm (for example portal.yourfirm.com) instead of the Frihet URL.
Set up the domain
Go to Settings → Portal Domain. The wizard has five steps: Domain, DNS, Verify, SSL and Active.
- Type the full domain without
http://(for exampleportal.yourfirm.com) and click Add domain. Frihet rejects reserved domains and domains already used by another account. - In your DNS provider's panel, create a CNAME record with the values shown on screen (Name / Host and Value / Target). You can copy them with Copy domain and Copy CNAME value. If your provider requires a trailing dot in the value, add it.
- Click I have configured DNS, then Verify DNS. If the record is still propagating, the screen says so; wait a few minutes and try again. DNS changes can take up to 48 hours.
- Once DNS is verified, the SSL certificate is provisioned automatically in 1-5 minutes. When the status changes to Active, you can open the portal with Open portal with custom domain.
Use a subdomain
A subdomain (portal.yourfirm.com) works with a CNAME at any provider. The root domain usually needs a different record type that not every provider supports.
Remove the domain
Remove domain deletes the portal domain. Your clients go back to the Frihet URL.
What your clients see
Your clients' portal shows your firm's name, logo and accent color. Frihet offers no favicon, welcome message or multiple domains on this portal: each account has a single portal domain.